Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,023

members

1,080

online

36,516

topics

Top

HELP! XFINITY Stream is not available at the moment.

New Poster

HELP! XFINITY Stream is not available at the moment.

I am having trouble accessing the stream website. I havent used the site in 3 months but now when i try to use it i get this error message

Sorry, we're having some trouble

XFINITY Stream is not available at the moment. Please try back soon.

(Error xacsa.xact.3313.1000055: FatalDrmError)

I am using this website: https://tv.xfinity.com/

Also, I have no trouble using the xfinity stream app on my phone but using it on my laptop for some reason it has stopped working.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 445 views
  • 0 kudos
  • 1 in conversation