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HDHomerun Prime Xfinity HBO channel cannot be displayed

Regular Visitor

HDHomerun Prime Xfinity HBO channel cannot be displayed

Hello:

 

I just exchanged my cablebox for a cablecard and setup my HDHomeRun Prime.  I am having the same issue as other posters here where preimum channels, such as HBO have DRM enabled and thus can't be viewed.  Can this be turned off for those channels?

 

Thanks,

 

Eric

Service Expert

Re: HDHomerun Prime Xfinity HBO channel cannot be displayed

 

daytontx,

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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Official Employee

Re: HDHomerun Prime Xfinity HBO channel cannot be displayed

 

daytontx, Please send me a private message (Click ComcastKenF and then click Private Message Me) with your account address and full name for assistance.

 

Also include your cable card's serial number and host ID. 

 

Thanks, 

 

KenF


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