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HD channels pixelating

Regular Visitor

HD channels pixelating

We have been having daily problems with pixelating on most channels. We are also having problems with the TV freezing and then a black box pops up on the TV saying they cannot connect and to reboot..
Very frustrating!
Gold Problem Solver

Re: HD channels pixelating

Pixeling is a sign of poor incoming signals. Something is wrong with the connections or wiring. It could be within your house, in your yard or blocks down the street from your house.

You need to verify all of your connections. If that doesn't help you could always have Comcast send a tech out to investigate.
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