Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,019

members

1,147

online

36,321

topics

Top

HBO an Starz

Regular Visitor

HBO an Starz

we have hbo an starz im just wanting to watch the shows on xfinity so why cant i.can you please help me my email is xxxxxxxxx@comcast.net

Official Employee

Re: HBO an Starz


Jackal420 wrote:

we have hbo an starz im just wanting to watch the shows on xfinity so why cant i.can you please help me my email is xxxxxxxxx@comcast.net


Are orange keys covering the videos telling you that you need a subscription or are you getting an error code?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: HBO an Starz

I have the same problem, I have HBO but I cant watch HBO on demand. It says I need a subscription.

Official Employee

Re: HBO an Starz


ChristinaDebary wrote:

I have the same problem, I have HBO but I cant watch HBO on demand. It says I need a subscription.


Is HBO working on your TV?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 3 replies
  • 599 views
  • 0 kudos
  • 3 in conversation