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HBO Go

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HBO Go

I know this isn't HBO Go, but I have no idea where else to turn for help.  I recently left Verizon and came to Comcast as part of a movie.  I have an existing account on HBO Go through which I watch movies via Web browser .... but now I can't get my Comcast access to link up with my existing HBOGo account.  

 

I know Comcast can't control this, but do you have any idea what phone number I can call or what cage I can ratle at HBO to get this addressed?  The Help section provided nothing of use.  

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Official Employee

Re: HBO Go


JWHIII wrote:

I know this isn't HBO Go, but I have no idea where else to turn for help.  I recently left Verizon and came to Comcast as part of a movie.  I have an existing account on HBO Go through which I watch movies via Web browser .... but now I can't get my Comcast access to link up with my existing HBOGo account.  

 

I know Comcast can't control this, but do you have any idea what phone number I can call or what cage I can ratle at HBO to get this addressed?  The Help section provided nothing of use.  


I can help you.

 

Are you signing into HBOGo with your Comcast account?

 

Is HBO working on your TV and On Demand?

 

Has it been more than 24 hours since your account has been activated?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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