Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,961

members

571

online

36,490

topics

Top

HBO Go saying I don't have a subscription but I can play HBO from my cable box

New Poster

HBO Go saying I don't have a subscription but I can play HBO from my cable box

Only when trying to bring up HBO Go, Comcast is telling me I don't have a subscription to HBO. I can watch HBO at the same time this is happening, so I definitely still have a subscription to HBO. What is the problem here? Why is such a basic feature unable to work properly?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 632 views
  • 1 kudo
  • 1 in conversation