Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








HBO GO Not working

New Poster

HBO GO Not working

I have contacted comcast both through the phone and on chat and they have yet to help me, they either give up or hang up on me. Im just very frustrated. I have comcast xfinity, with hbo and i want to use the hbogo app for my xbox, when i go to the activation site "hbogo.com/active" it has me select my provider, so i select "comcast" then it has me put it my xfinity account, user name and password after i press sign in a message comes up saying this. 


Sorry, there was an error loading this page. Your account has not been charged. Click here to see exclusive deals for XFINITY customers...


Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 1 kudo
  • 1 in conversation