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HBO GO NOT ALLOWING ACTIVATION

New Poster

HBO GO NOT ALLOWING ACTIVATION

HBO GO has stopped working and when I try to activate it, I get passed the screen where I select Xfinity as my provider.  Then it say:

"Sorry, there was an error loading this page. Your account has not been charged."

 

 

Can anybody help me with this?

Silver Problem Solver

Re: HBO GO NOT ALLOWING ACTIVATION

What device are you trying to activate it on? Comcast is picky an only allows it on some tablets/phones, and a few select TV-connected devices. If those manufacturers do not pay Comcast, Comast will not allow HBO Go on their devices.

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