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HBO GO BUFFERING ISSUES ON XBOX ONE

Regular Contributor

HBO GO BUFFERING ISSUES ON XBOX ONE

X1 subscriber here with what appears to be a good internet connection, 105-173 mbps down, 16ms latency (29ms ping to Seattle, not great, usually better), wired connection and yet the HBO GO app continuously HANGS and BUFFERS.

 

I've already uninstalled the app, powercycled the modem and router, rebooted the XBox, reinstalled the app and it went right back to the same low picture quality, buffering pauses. This is ridiculous... with this wizbang speed Xfinity touts it shouldn't have any issues streaming at HD.

 

The HBOGO support page says “If you run into issues using HBO GO® on your Xbox One®, please contact your TV provider.” Well here I am... Anybody over at Comcast want to get off their rear end and fix this mess, coordinate with the HBOGO app people, Microsoft or something? It's a CR@P EXPERIENCE at this point, making shows unwatchable. 

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