Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,441

members

1,274

online

28,966

topics

Top

HBO Channels are all in Spanish

ANSWERED
New Poster

HBO Channels are all in Spanish

I was flipping through the channel guide and I noticed that all the HBO Channels were now speaking in Spanish.  Is this a remote setting or is there a change that was made by Comcast?

Accepted Solution

Re: HBO Channels are all in Spanish

 

Hi lakeside77, if that option is not working for you please press the "Menu" button then scroll over to the gear icon or settings. Once you select settings please go to "Device Settings" and press "OK", there you will see "Closed Captioning" press it to turn it off. 

View answer in context
Service Expert

Re: HBO Channels are all in Spanish

While watching a channel press the remote's down arrow.  Select the CC option.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: HBO Channels are all in Spanish

the answer "push down button" doesn't work for me...the guide shows up...no "CC"

Official Employee

Re: HBO Channels are all in Spanish

 

Hi lakeside77, if that option is not working for you please press the "Menu" button then scroll over to the gear icon or settings. Once you select settings please go to "Device Settings" and press "OK", there you will see "Closed Captioning" press it to turn it off. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 3 replies
  • 2875 views
  • 0 kudos
  • 4 in conversation