Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Guide shows message " to be announced" instead of program

Frequent Visitor

Guide shows message " to be announced" instead of program

When I press guide on TV remote the list comes up with many "to be announced" instead of program. Has been going on for a number of days. Two calls to serviced center 11 Aug 13 and was told by 2 representitives that signal would be sent to set correcting problem. It did not.

Also would like to say that 2nd service representive did not know of 1st service call. Had to repeat all info.

Called service rep 12 aug 13 and voice kept fading .When I told representitive this she broke connection. Never hear from her.


Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation