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Guide shows message " to be announced" instead of program

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Guide shows message " to be announced" instead of program

When I press guide on TV remote the list comes up with many "to be announced" instead of program. Has been going on for a number of days. Two calls to serviced center 11 Aug 13 and was told by 2 representitives that signal would be sent to set correcting problem. It did not.

Also would like to say that 2nd service representive did not know of 1st service call. Had to repeat all info.

Called service rep 12 aug 13 and voice kept fading .When I told representitive this she broke connection. Never hear from her.

 

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