Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,861,106

members

632

online

29,455

topics

Top

Getting a discount for all the days streaming service is broken!

Regular Contributor

Getting a discount for all the days streaming service is broken!

I just spoke with a Comcast rep about getting a discount on my monthly charge for this broken streaming service fiasco. She said she would be happy to refund daily charges for every day the service is broken, but it can't be done until the problem is fixed.

 

I urge all of you to keep track of the days that the Xfinity streaming site is broken, then contact Billing to get your discount. The longer they take to fix it the bigger the discount. 4 days and counting here...

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 0 replies
  • 551 views
  • 0 kudos
  • 1 in conversation