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Game of Thrones S7 E4 not on Stream App

New Poster

Game of Thrones S7 E4 not on Stream App

The episode does not show up on the stream app and the details say that it is In Home Only. I've tried syncing my DVR several times and it doesn't work.
Bronze Problem Solver

Re: Game of Thrones S7 E4 not on Stream App


BDS67 wrote:
The episode does not show up on the stream app and the details say that it is In Home Only. I've tried syncing my DVR several times and it doesn't work.

If the show or episode if marked in home only, then you have to be on your home network to watch it. Syncing your dvr will not solve this.

New Poster

Re: Game of Thrones S7 E4 not on Stream App

Why is this episode marked as in home only while the other 4 are not? Episodes 1,2,3, and 5 are not marked as such so why is Xfinity limiting the viewing of this episode?
Bronze Problem Solver

Re: Game of Thrones S7 E4 not on Stream App


BDS67 wrote:
Why is this episode marked as in home only while the other 4 are not? Episodes 1,2,3, and 5 are not marked as such so why is Xfinity limiting the viewing of this episode?

Don't know, maybe in error. When I look at GoT S7 E4 on the web site, its not marked in home only here in MA.

Bronze Problem Solver

Re: Game of Thrones S7 E4 not on Stream App


BDS67 wrote:
Why is this episode marked as in home only while the other 4 are not? Episodes 1,2,3, and 5 are not marked as such so why is Xfinity limiting the viewing of this episode?

I got my tablet out and all episodes of GoT are marked in home.

Service Expert

Re: Game of Thrones S7 E4 not on Stream App


mvenanzi wrote:

BDS67 wrote:
Why is this episode marked as in home only while the other 4 are not? Episodes 1,2,3, and 5 are not marked as such so why is Xfinity limiting the viewing of this episode?

I got my tablet out and all episodes of GoT are marked in home.


So are mine.




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Administrator
Administrator

Re: Game of Thrones S7 E4 not on Stream App

We have not gotten any other reports of issues with this. Can you provide a few extra details, do you have X1, were you also recording the episodes. Can you access them in home or are you getting any errors? 
 
 



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New Poster

Re: Game of Thrones S7 E4 not on Stream App

I have X1 and all 5 episodes were recorded on my DVR but my stream app shows 4 episodes. When I press episode info, I see all 5 episodes however episode 4 only shows watch and does not allow download as the other episodes show.
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Administrator
Administrator

Re: Game of Thrones S7 E4 not on Stream App

When you try the website does the same thing happen? https://tv.xfinity.com/ 



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