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GSM-2 Error

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GSM-2 Error

I live in Fort Lauderdale.  I've had Tivos for years without problems.  I just got rid of my Comcast boxes and replaced them with two new Tivo boxes and continuing the use of an older series 4. I am now receiving the dreaded GSM-2 error.  I used the online chat and was told that the service was $14.95 extra per Tivo.  She asked if I was Ok with that.... and then disconnected.  I called last night and the agent was super nice, told me that the charges for On Demand were included in my package and my issue needed to be handled by a higher source.  I was told I would be contacted within 24 hours.  That time frame has come and gone and none of my 3 Tivo devices can access On Demand.  A feature I was told I am paying for.  As much as the COMCAST people have been really nice, I do not want to spend any more of the holiday season speaking to any of them.    

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