Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,729

members

1,094

online

30,004

topics

Top

Fox is not part of your subscription

New Poster

Fox is not part of your subscription

I get Fox on my TV but when I want to see it on my computer I get FOX is not part of your subscriptions.

Alex

Frequent Visitor

Re: Fox is not part of your subscription

I have the same problem. Have never been able to figure out why that happens.

New Poster

Re: Fox is not part of your subscription

Me too! I don't get it!

Regular Contributor

Re: Fox is not part of your subscription

It's my theory that when this happens it's a problem on the authentication backend that ties your account and what channels you subscribe to your Xfinity login. In many cases people have been able to call the Applications Department at 877-599-1845 and get it corrected, also in some cases the problem fixes itself within a few days.

 

There is a pretty long discussion about this problem in this thread: http://forums.comcast.com/t5/XfinityTV-Website/Says-I-need-a-subscription-to-watch/m-p/2445157/highl...

 

- Norm

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 3 replies
  • 651 views
  • 0 kudos
  • 4 in conversation