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Fox, FX, AMC, TNT etc all locked!!!!!

New Poster

Fox, FX, AMC, TNT etc all locked!!!!!

I watch remotely from my PC.......all of a sudden Fox, FX, AMC etc are all locked!!!!  Why?????

New Poster

Channels locked while trying to view online

Why can no one at Comcast tell me why these channels are locked....USA, AMC, Fox, FX, HGTV.....this is ridiculous!!!!!!!!!!!!!!!!!!!!!!!!

Bronze Problem Solver

Re: Channels locked while trying to view online

Because this is a customer-to-customer forum.  Have you called Comcast?

Silver Problem Solver

Re: Fox, FX, AMC, TNT etc all locked!!!!!

What do you mean by 'locked'?

New Poster

Re: Channels locked while trying to view online

Yes I did......and the rep could not help me.  She said she couldn't figure it out.  By locked I mean the little orange key.  These are channels that I have been getting all along and now they are locked.

New Poster

Re: Fox, FX, AMC, TNT etc all locked!!!!!

I am having the same issue.  I have been watching these channels from my PC with no problem until today.  I was trying to watch AMC but it said "subscription required", same thing with HGTV, and I have watched these without the "subscription" since February.  Do you now have to pay extra to watch these channels?  This is obviously not a an individual problem with my account, WHAT CHANGED COMCAST? AND WHY? 

Regular Visitor

Re: Fox, FX, AMC, TNT etc all locked!!!!!

I am having the same problem too. We pay for premium channels as well and they are all locked. Very frustrated right now!

Silver Problem Solver

Re: Fox, FX, AMC, TNT etc all locked!!!!!

There seems to be some work being done on that webpage. I have noticed some issues with my settings on the online guide page also.

It may or may not be related to your issue.

 

New Poster

Re: Orange Keys Xfinity tv online

So this has been going on for over a year? What a bunch of nonsense.

 

Just watched an episode of Homelan.  Go to watch the next one and I get the orange key.....

Tags (1)
Official Employee

Re: Fox, FX, AMC, TNT etc all locked!!!!!

Hello,

 

We experienced an outage last night that is now resolved. You can find more information in the following thread:

 

http://forums.comcast.com/t5/XfinityTV-Website/quot-Subscription-Required-quot-But-I-already-subscri...

 

Thank you.


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