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Favorites on TV Listings

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Favorites on TV Listings

I sign in, go to the tv listings and set up my favorites.  When I leave and come back again, my favorites are not there and I have to set them up all over again.  Can anyone help?

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Silver Problem Solver

Re: Favorites on TV Listings

Hello,

When on our TV Listings page, hover your mouse over the channel icon and it will change to a button that says "Watch Channel". To the right of that, it will say "Add [heart symbol]". This button will allow you to add favorites. Use the same steps to remove favorites too.

 

To make sure they save, make sure that you are always signed in and that cookies are not being deleted upon exiting your browser.

Official Employee

Re: Favorites on TV Listings


rjt58 wrote:

I sign in, go to the tv listings and set up my favorites.  When I leave and come back again, my favorites are not there and I have to set them up all over again.  Can anyone help?


Make sure that you are logged in when setting your favorites and make sure that cookies are not deleting upon exiting your browser.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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