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Favorite TV Listings

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Favorite TV Listings

I have selected my "favorite" TV listings at least 4 times, but I don't know how to save them. Everytime I go to a different screen and come back, my favorites are gone. I read an FAQ that says I have to allow cookies. I'm not sure how to do that.

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Official Employee

Re: Favorite TV Listings


jansings49 wrote:

I have selected my "favorite" TV listings at least 4 times, but I don't know how to save them. Everytime I go to a different screen and come back, my favorites are gone. I read an FAQ that says I have to allow cookies. I'm not sure how to do that.


Go here to learn how to allow cookies:

 

http://windows.microsoft.com/en-us/windows7/Block-enable-or-allow-cookies

 

Also, you must be signed in to save your favorites.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: Favorite TV Listings

Thanks, but I am signed in.

Official Employee

Re: Favorite TV Listings


jansings49 wrote:

Thanks, but I am signed in.


Are cookies enabled?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

 

 


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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Favorite TV Listings

Cookies are enabled and I am not deleting cookies. My location does not save either.

Regular Contributor

Re: Favorite TV Listings

I reported the same problem recently...I even changed browsers, which didn't work.  In my case, it's only the PBS stations that won't save.

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