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Exorcist S02E02 is HD-only

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Problem Solver

Exorcist S02E02 is HD-only

Reposting the complaint since original title no longer describes it accurately, and it seemed somewhat likely that some dotard at Fox has claimed resolution of the matter. Earlier post: http://forums.xfinity.com/t5/On-Demand/Why-didn-t-Fox-post-last-night-s-Exorcist-S02E02/td-p/2978015

The episode still isn't available in SD, despite being added as HD late this morning or early this afternoon.
Accepted Solution

Re: Exorcist S02E02 is HD-only

The SD finally got added sometime last night. Shouldn't require all this vigilance. Happens way too often and indicates a systems problem either in technology or training or possibly even business/ contractual agreements. We all like the basic Comcast On Demand capabilities but these frequent issues are maddening and do lead to consideration of other TV access options.
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Problem Solver

Re: Exorcist S02E02 is HD-only

The SD finally got added sometime last night. Shouldn't require all this vigilance. Happens way too often and indicates a systems problem either in technology or training or possibly even business/ contractual agreements. We all like the basic Comcast On Demand capabilities but these frequent issues are maddening and do lead to consideration of other TV access options.
Official Employee

Re: Exorcist S02E02 is HD-only

 

ForrestS wrote: The SD finally got added sometime last night. Shouldn't require all this vigilance. Happens way too often and indicates a systems problem either in technology or training or possibly even business/ contractual agreements. We all like the basic Comcast On Demand capabilities but these frequent issues are maddening and do lead to consideration of other TV access options.

 

Thank you for providing your feedback and resolution, we want to get you the most up to date content in SD and HD within 24 hours of the original air date. Unfortunately we don't have any control over when new content is added, only the networks can provide the feed for you to watch your favorite shows/movies in SD and HD. Some networks are better than others at getting the new episodes posted within a 24 hour time period, but if for any reason the content is not posted within this time frame please allow the network another day to add the movie/show.


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