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Every time I try and view a recorded on my iPad using the tv app I get an error 500 message. What does this mean and how do I fix it

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Every time I try and view a recorded on my iPad using the tv app I get an error 500 message. What does this mean and how do I fix it

Every time I try and view a recorded on my iPad using the tv app I get an error 500 message. What does this mean and how do I fix it

 

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