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Error when playing any channel live with comcast

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Error when playing any channel live with comcast

Hello,
I am having an issue with watching any channel online.

I am getting the following message: (for any channel)
Travel Channel is not part of your subscriptions. In order to watch TRAVEL CHANNEL, you need a subscription to Travel Channel.

I am getting service activated on the 20th, but on my accout it says i can go ahead and watch things online....

Please help

 

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