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Error message with Cable Card and Tivo Romeo Pro

New Poster

Error message with Cable Card and Tivo Romeo Pro

Hi Folks, 

I receive the attached error message everytime i select on demand or certain cable channels.. Has anyone seen this error before?

 

Tivo Cable Card error.jpg
Silver Problem Solver

Re: Error message with Cable Card and Tivo Romeo Pro

Your card is not coded properly to your account. I have yet to find out a way to get that done. The cablecard support people do not seem to understand the problem.

Official Employee

Re: Error message with Cable Card and Tivo Romeo Pro

Hi cannonball! I can help get your cable card issues resolved. Please send me a private message by clicking on my name, "ComcastChe" then click private message me.

 

In the body of this message please verify the first and last name of the account holder, and the street address associated with your services.


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