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Error Message

New Poster

Error Message

What is error message -11800?

Why do some things show up on the app and for others I get this message?
THANKS
PFSchle

Official Employee

Re: Error Message

Hi,

 

What app are you using/referring to?

 

Thanks,

Shannon 


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New Poster

Re: Error Message

xfinity play on ipod touch with OS 5.1.1

Works fine with iphone and xfinity play

Official Employee

Re: Error Message

Can you try uninstalling and reinstalling the app?


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New Poster

Re: Error Message

Reinstalled xfinity player.

Said it would install older version - ipod is only 5.1

First said I needed to be a subscriber, then got the same error message as before.

 

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