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Error Code When Scheduling A Recording From Browser

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Error Code When Scheduling A Recording From Browser

I have an X1. I'm trying to schedule the NBA Warriors Game from my web browser so I can watch it from my TV when I get home.  I log in to xfinitytv.comcast.net and search for the game then click record.  I then get this error:

 

Sorry, but we're not able to schedule this recording right now.
We're working on it and should have it fixed shortly.
Please try again later.

 

Error Code: RDVR-928

 

I can record from home using my remote control with no problems. I have never been able to schedule a recording from my web browser.  Please help.

Service Expert

Re: Error Code When Scheduling A Recording From Browser

You just have to wait.



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Service Expert

Re: Error Code When Scheduling A Recording From Browser

do you have a smart phone/tablet (apple or android)? if so get and run the xfinity TV and xfinity TV Remote app. both allow you to schedule remotely both quickly and easily.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Mark an Answer!solution Icon

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