Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,861,079

members

993

online

29,464

topics

Top

Error 900|3313.1000055

Contributor

Error 900|3313.1000055

For the last 2 days I have received the message ,

"Sorry, we’ve experienced some difficulty playing (Show or movie name)".

Please refresh this page in your browser to continue where you left off.

(Error 900|3313.1000055)

Refresh.

 

Every single series and movie in my watchlist is getting this message. Of course refreshing the page does not fix the problem.  I've signed out, signed in, Waited a day and am still getting the message.

Any ideas?

Thank You.

New Poster

Re: Error 900|3313.1000055

Same here. Been a week or so since I have seem anything on my computer desktop I miss watching and working. (Hardwired, not Wifi) But my phone and tablet connected via Wifi DO work. I wonder if it has anything to do with the number of accounts signed in?? I know there is some kind of a device limit (3) ...., does that mean I can only have 3 devices TOTAL?  Or ... 6+ devices and a max of ANY 3 of them signed in at any given time? (I have 7 wifi + 2 hard wired devices)

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 1 reply
  • 1047 views
  • 0 kudos
  • 2 in conversation