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Error 6007

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Error 6007

I get an error 6007 on "Jersey Shore" episode "Sharp Objects" S5 | Ep9.  I tried clearing the cache, and signing back in.  This did not help.  It only happens on this episode.  Movies and other episodes and shows plays fine.  I appreciate any help. Thanks.

Accepted Solution

Re: Error 6007

Works great,Thanks.

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Official Employee

Re: Error 6007


snwbdr wrote:

I get an error 6007 on "Jersey Shore" episode "Sharp Objects" S5 | Ep9.  I tried clearing the cache, and signing back in.  This did not help.  It only happens on this episode.  Movies and other episodes and shows plays fine.  I appreciate any help. Thanks.


Thank you for bringing this to our attention. Our team is working on fixing this video now; I will update you when it is resolved.

 

Thank you for your feedback and sorry for the inconvenience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Official Employee

Re: Error 6007


ComcastJoe wrote:

snwbdr wrote:

I get an error 6007 on "Jersey Shore" episode "Sharp Objects" S5 | Ep9.  I tried clearing the cache, and signing back in.  This did not help.  It only happens on this episode.  Movies and other episodes and shows plays fine.  I appreciate any help. Thanks.


Thank you for bringing this to our attention. Our team is working on fixing this video now; I will update you when it is resolved.

 

Thank you for your feedback and sorry for the inconvenience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


This issue is now resolved. Can you please confirm this for us so we can close this issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Regular Visitor

Re: Error 6007

Works great,Thanks.

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