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Error 6007 Californication S2E6

New Poster

Error 6007 Californication S2E6

I'm getting an error 6007 when trying to stream Californication on PC. Also tried watching on IPad but am getting an error on that too. Error on IPad says "sorry we've experienced some difficulty playing your video". Anyone else having these issues or know a solution?
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Official Employee

Re: Error 6007 Californication S2E6


Bonesny wrote:
I'm getting an error 6007 when trying to stream Californication on PC. Also tried watching on IPad but am getting an error on that too. Error on IPad says "sorry we've experienced some difficulty playing your video". Anyone else having these issues or know a solution?

Is it happening to all episodes or just a particular one? If just a particular episode, which one?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: Error 6007 Californication S2E6

Only the one episode which is season 2 episode six. Happening on multiple pcs and iPad too although error MSG on iPad is as stated above and error on pcs in 6007.
Official Employee

Re: Error 6007 Californication S2E6


Bonesny wrote:
Only the one episode which is season 2 episode six. Happening on multiple pcs and iPad too although error MSG on iPad is as stated above and error on pcs in 6007.

I am sorry, I didn't realized you mentioned the episode in your title.

 

This is an issue on our end and our team is working on it now. I will update you when it is fixed.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
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Official Employee

Re: Error 6007 Californication S2E6


ComcastJoe wrote:

Bonesny wrote:
Only the one episode which is season 2 episode six. Happening on multiple pcs and iPad too although error MSG on iPad is as stated above and error on pcs in 6007.

I am sorry, I didn't realized you mentioned the episode in your title.

 

This is an issue on our end and our team is working on it now. I will update you when it is fixed.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Please try this episode now and let me know if it is working.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: Error 6007 Californication S2E6

Working, many thanks...
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