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Error 6003

New Poster

Error 6003

Attempting to watch falling skies which was working just fine computer ran out of battery shut down and when I refreshed the browser to continue watching im getting error message 6003 I checked the DRM box is checked (MAC OSX) and I'm not sure why it stop working. Unistalled and reinstalled silverlight restarted the computer and still Error 6003

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Silver Problem Solver

Re: Error 6003

Hello,

Please read the response from comcasttony and see if that will help you.

http://forums.comcast.com/t5/XfinityTV-Website/Silverlight-DRM-eror-6013/m-p/1298619#M8720

New Poster

Re: Error 6003

I believe those are instructions for windows based machine, I have a MacBook Pro

New Poster

Re: Error 6003

Also, thats for a different error code, thanks though

Official Employee

Re: Error 6003


sharon_tarr wrote:

Also, thats for a different error code, thanks though


I tested the latest Falling Skies episode and found no issues. Are you getting this error message for all Falling Skies episodes?

 

Also, please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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