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Error 564

New Poster

Error 564

Everytime I try to watch TV online I get this same error code. 

Silver Problem Solver

Re: Error 564

click the tv tab on the top of this page and then to profile in the top right make sure you do all the steps to complete your profile. make sure you have the right zip code in for your service. also if none of that works go to your box guide and to remote set up. if you see that you can delete it there and then try to resych it wi

There could be many issues as everyone’s pc is different and has different programs on it. First thing to do, clear your cache and your cookies. click the tv tab top right of this page then on the right side there you will see your profile, click the drop down and complete your profile. Make sure your zip code is set correctly and not set to automatic. Make sure you are a subscriber to the channel you are trying to watch. Also some people have found that if you download cccleaner http://www.piriform.com/ccleaner and run it and let it take out all the cookies and left over garbage that fixes it also. Also make sure you have the most current version of Microsoft Silverlight and Flash and you’re not using ie 9 there are currently problems with that browser.

You can also try turning off your antivirus and firewall as that might be blocking it also. AS you can see there are many things it might be.

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