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Error 525|6007 for The Crimson Petal and the White

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New Poster

Error 525|6007 for The Crimson Petal and the White

Episodes 3 and 4 of The Crimson Petal and the White play fine. When I try to play episode 1 and 2 I get the following message.

 

This video cannot be played.

Sorry, this video is currently unavailable. (Error 525|6007)

Please check back soon.

 

I tried to play other movies after getting the error code and they play without a problem. What does the error code mean? I'd like to watch episode 1 and 2.

Accepted Solution

Re: Error 525|6007 for The Crimson Petal and the White

These videos are now working.

 

http://xfinitytv.comcast.net/tv/The-Crimson-Petal-and-the-White/174801/full-episodes#episode=TvEpisode-1448926

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Official Employee

Re: Error 525|6007 for The Crimson Petal and the White

Thank you for alerting us about this issue. I will update you when it is fixed.

 

Thank you for your feedback and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Official Employee

Re: Error 525|6007 for The Crimson Petal and the White

These videos are now working.

 

http://xfinitytv.comcast.net/tv/The-Crimson-Petal-and-the-White/174801/full-episodes#episode=TvEpiso...

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Error 525|6007 for The Crimson Petal and the White

That's great. Thank you so much Comcast Joe. 

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