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Error 525/2105 on Doctor Who

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Error 525/2105 on Doctor Who

Attempting to watch 12th episode of series 6, "closing time", and was told that I had this error. It told me that it was an installation error. Do I really need to re-install? If so can I get a link to the site where I would even get the program in the first place?

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Official Employee

Re: Error 525/2105 on Doctor Who


coffeedog14 wrote:

Attempting to watch 12th episode of series 6, "closing time", and was told that I had this error. It told me that it was an installation error. Do I really need to re-install? If so can I get a link to the site where I would even get the program in the first place?


I am sorry but this video has expired. Are any other Doctor Who episodes giving you this issue?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: Error 525/2105 on Doctor Who

Is that what the problem was? Did the episode expire while I was attempting to watch it? If not, then how do I solve the particular error I got?

Official Employee

Re: Error 525/2105 on Doctor Who


coffeedog14 wrote:

Is that what the problem was? Did the episode expire while I was attempting to watch it? If not, then how do I solve the particular error I got?


Completely uninstalling Silverlight from your computer and then re-installing it will resolve this issue in the future.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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