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Error 4121

New Poster

Error 4121

  

   Hello,

 

   I am trying to watch the History channel thru my computer using Windows 8.1 and chrome. I am receiving an Error 4121 code??? How can I remedy this problem??? Thank you.

Regular Visitor

error 4121

This video cannot be played.

Sorry, this video is currently unavailable. (Error 4121)

What is this

New Poster

error4121

Error occured not able to watch tv shows

New Poster

Re: error4121

I'm having the same problem. Can't load movies or tv shows in Google Chrome, Version 32.0.1700.102 m. 

New Poster

(Error 4121)

(Error 4121) unable to play content.

 

Tags (1)
New Poster

error 4121

message stating that I have too many video streams playing, but none that I am aware of. What is going on?

Frequent Visitor

Re: error 4121

I'd like to know too but you are unlikely to get a reply -   I have been unable to watch anything for weeks,  everything just froze - then yesterday alleluia  I could watch FX for 90 minutes  - abit jerky and out of sync but at least a service - went back today to find error 4121 and an advertised program 'unavailable'.

looks like DirectTV will be getting me back soon.

New Poster

error code 4121

Error code 4121 is coming up on many videos. No information in FAQs.

New Poster

Re: error4121

I am also having this problem.  Tried on two different computers but still getting error message 4121.

Tags (1)
New Poster

Re: error code 4121

I have the same problem 4121 with both Chrome and Explorer

New Poster

error 4121

it sucks that you pay for something that doesn'tr work and they expect you to fix it.

New Poster

Re: error code 4121

I keep getting this message and the problem is not resolving overtime. If I keep checking to see if fixed i get another error code indicating that I am streaming too many streams from my household, although it is only this one.
New Poster

error message 4121

I am getting error message 4121 and am not able to watch tv shows or movies on my comcast xfinity account.  

New Poster

Re: error code 4121

I'm getting the same message on two devices.
New Poster

Re: error4121

do you know how to fix it, i called comcast they but they werent any help 

New Poster

Re: error code 4121

There must be something going on with Xfinity, because I am getting the same messages. UGgghh..times like these I wonder xfinity is worth it.

New Poster

Error Code 4121 for online movies

Getting the Error in both Firefox and Internet Explorer. Was fine then gives error for movies, but will play clips and trailers. Comcast fix this now. Multiple people are posting the same error so you have a cluster of error 4121 reporting to investigate. If you don't fix this right away, I expect you to give me a credit on my account for lost of continuity and interrupting part of my service.

New Poster

Re: error code 4121

getting the same thing...anyone have a solution yet??

New Poster

Re: error code 4121

I am having this issue as well and its not only one show its almost all the shows. It seems only newer shows are working. Their servers probably crashed or something. I hope the issue is fixed soon. It seems it bugs out the stream count and resets your device if you try to watch one of the "corrupted" videos. Watch the newer stuff or watch netflix till they fix it it seems like a wide spread crash or bug.

New Poster

ERROR 4121

 
 

I am getting this same error that customers above are posting. The error reads:

  

 
This video cannot be played

Sorry, Law & Order: Special Victims Unit S15|E13 "Betrayal's Climax" is currently unavailable.

(Error 4121)

 

I have also tried watching 4 ot 5 other shows and am getting the same message so I am assuming I cannot play any videos due to this error.

 

Tags (1)
Regular Visitor

error message

error 4121 received when trying to watch a TV show on line

New Poster

Re: Error Code 4121 for online movies

Same error code here!

New Poster

Re: error code 4121

Getting the same error, but if I refresh I'll get "You have reached the maximum of 3 allowed video streams for your household." But I only have one.......

New Poster

Re: error code 4121

Video stopped working and now I'm getting this error. And if I refresh I get the message about maximum 3 videos streaming, but I'm only streaming one video. This is frustrating, fix it!

New Poster

Re: error code 4121

Having same problem

 

New Poster

Re: Error 4121

TRYING TO WATCH GAME OF THRONE AND I KEEEP GETTING ERROR 4121

New Poster

Re: error 4121

Comcast sucks!

New Poster

Error 4121

Can somone help me with this issue?

New Poster

Error 4121

What is error 4121 ? seems like I am not the only one and as usual a very long line before possibly getting a reply ? hmmm

New Poster

error 4121

I received an error code 4121 when I try to watch TV online. What should I do to resolve this problem.

Please respond.

New Poster

Re: error code 4121

Having the same issue, talking with chat is useless.

Dude types broken english, and essentially said - Clear your cache/ cookies. and try again.

New Poster

(Error 4121)

Trying to watch Game of Thrones and I keep getting ERROR 4121.

FIX IT COMCAST.

New Poster

Re: Error 4121

can't watch error 4121 no remedy available

New Poster

Re: Error 4121

This also happened to me as well for every video I tried to watch.

New Poster

error code 4121

i keep getting error messages and cant watch all the programs

New Poster

Re: error message 4121

I too have been recieving this message all night. Eventually I recieive a message that also says something about reaching my streaming limit in my "household". Which is not true, because I only use this computer to do it on. Any insights ?

New Poster

Re: Error Code 4121 for online movies

Went to Support Online Chat.  They reset my channel line up.  Can't watch ANYTHING for 1 hour!!!!!!!  Like I'm going to wait an hour (til 2am) to restart Game of Thrones! NOT!!! Don't know if this will help but it's what I did.  We'll see...  Good luck everyone.  Free hulu here I come Smiley Sad

New Poster

Re: error code 4121

Same issue. I'm writing this post as proof of service problems, I'd advise anyone else who's reading this and getting this error message to do the same. Hopefully they'll have a fix soon... But if not, then this will serve as basis for crediting the account.

Regular Visitor

Re: error code 4121

This is a Forum right???  And Forums are supposed to have Moderators?  RIght????  And Moderators are supposed to be Corporate Representatives.... RIght??  And they're supposed to have answers to questions like this.  Especially when the same thing happens to a dozen people.  So where the <BLANK>  Is the Moderator???????????????????

 

BTW I AM having the same problem .  "Video cannot be viewed. Error 4121"  K?  And this showed up half-way through the movie.  Coincidentally...... Just at the strike of midnight.

 

HMMMMMMMM...........

New Poster

Re: Error 4121

Did this problem just start? I watched several shows today and then it stopped about an hour or so ago and hasn't worked since. It told me to stop using it on multiple devices but my computer was the only one registered. They really need to figure this out. It's not right to be paying for the service but not have it work. 

New Poster

Re: error code 4121

I'm having the same problem and it's frustrating!

New Poster

Error code 4121. Loss of service proof.

This is simply to provide additional evidence that my account suffered a disruption of service. As a driect result of this loss of service I have suffered the loss of my televison watching ability. This has caused me great mental anguish and disrupted my sleep pattern. As well as making me feel sad.

Desc: Online streaming isn't working. Error code 4121. Clearing cache, cookies, and restarting doesn't fix it.

ERROR ERROR ERROR ERROR ERROR ERROR ERROR ERROR ERROR ERROR ERROR

New Poster

Re: Error 4121

Can't use on kindle fire hd or phone started at midnight guess when their data calculator reset it messed up. Luckily internet didn't go out guess time to catch up on auction kings. Hopefully when I wake up its fixed. Says tech's have been notified on my screen.
Regular Visitor

Re: Error 4121

 

Wow... When I posted my earlier concern about Error 4121 I was only the 12th subscriber to complain.

 

It's still happening and NOW I'm the 45th....   And there's been about a half a thousand viewers of these posts.

 

Does anybody up there in the COMCAST CLOUD have a CLUE as to what's going on????

 

Us poor paying subscribers would like a respnse.

 

 

IT WOULD BE APPRECIATED....... !!

New Poster

Re: Error 4121

+1 I am getting the same error, tried IE, FF, Chrome. Reset cookies, clear cache but seems to work.

 

 

New Poster

Re: Error 4121

Was watching earlier just fine.  come back few hours later and I'm getting the same message as everyone else here!

New Poster

Re: Error 4121

 

I know what error 4121 means:

 

Theres a show that you want to watch. And you can't + Comcast doesn't care. 

 

http://www.youtube.com/watch?v=RfiQYRn7fBg

New Poster

Re: Error 4121

Same problem: when trying to view old series get video can't be viewed error 4121, tried refresh then message about maximum 3 streams shut one down one device to view show. Only use 1 device. Worked ok last week. managed to get a new show to play tonite in between errors

New Poster

Re: Error 4121

I'm having same issue here.  Error 4121.....their specialist wants modem model number etc to send signal....I'm not even home for that to matter....wants verification of account....i'm logged into your system! How much more verification do you need!?

New Poster

Re: Error 4121

Same problem: tried to play old series got can't be viewed error 4121, tried to refresh got message maximum 3 streams, shut down one device to view show> worked last week ok not my equipment.

I managed to get a new show to work in between errors. Also when I tried to post earlier, it crashed my IE11

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