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Error 4013

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Error 4013

Hi, I had been watching episode of HBO's Big Love without incident until I accidently "backed out" of one I had previously watched.  Now when I try to watch *any* Big Love episode from season 3 on, I get the Error: 4013 message.  Can it be reset?

http://xfinitytv.comcast.net/watch/Big-Love/6152283002006376112/1196359904/Big-Love-31-%28HBO%29/vid...

My Device Information My Zip Code:55432My Cable Provider:UnknownUse Dac:falseMy Conroller ID:30My Map ID:8My Persona ID:9130My myDVR Manager Status:activatedMy Set Top Box Names:Main TVMy Queue setup:trueFacebook Queue

Syncing:false

Facebook Connect:false

My public IP address:*private*

My operating system:Windows - Windows NT 6.1

My web browser:Explorer 10 - Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; .NET4.0C; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; BRI/1; .NET4.0E; AskTB5.6)My system typeesktop computer or other deviceMy Silverlight version:5.1.20125.0My Flash version:11.7.700.224Javascript:enabled disabled Cookies:Enabled (2003 Bytes). Time Information My Clock Time:Fri Jun 28 14:43:05 CDT 2013Server Clock Time:Fri Jun 28 14:43:20 CDT 2013

My Account Information In Home Authenticated:falsePrimary Account:falseProvider Codes:s, gt, du, cy, fk, ep, eq, hc, dm, cq, hb, eu, ey, ee, fm, u, gz, fc, eh, bt, gi, bw, gf, bu, by, em, ax, bs, at, bl, gd, fo, bp, gw, gr, cw, k, dg, dt, bn, ha, bi, bj, ce, ez, dx, gk, fh, ef, fd, do, fy, is, au, ew, ed, b, dj, de, h, fa, ci, a, fx, gq, cp, ge, ea, cb, eb, bz, co, gh, gn, dp, gg, gl, dh, en, gp, cd, cf, fb, ar, cg, df, cu, ek, cz, ia, br, fe, ex, ga, fw, bh, fz, bx, dw, bb, bc, fn, ff, dv, ct, cs, et, cv, gv, fr, db, dr, bm, gm, er, fv, dy, cj, bo, dn, bq, aw, dc, da, im, fq, fl, gs, bv, el, di, fu, cx, dq, fg, fp, ds, eo, gx, d, y, es, gj, ev, ht, fj, cn, ch, gb, eg, ccInternet Subscriber:trueCable TV Subscriber:trueVoice Subscriber:false

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