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Error 4001 and 4007

New Poster

Error 4001 and 4007

About 10 minutes ago, I started getting an error 4001 no matter what I want to watch. Is there something wrong with the website? 

New Poster

Error 4013 & 4007

Watching USA live stream, window suddenly went red. When tried to reload the page, get error 4013.

 

Tried switching to watch Torchwood (2007-) from BBC, received error 4007.

 

No idea what either code is for.

 

 

This Video Cannot Be Played

Sorry, Torchwood S1|E1 "Everything Changes" is currently unavailable.

(Error 4007)

  1. Learn More

 

 

This Video Cannot Be Played

Sorry, FX is currently unavailable.

(Error 4013)

  1. Learn More

 

^ tried FX to see if same issue; message is the same as on USA

 

New Poster

MSNBC - The Rachel Maddow Show 9:15 PM

The live stream of the Rachel Maddow Show on MSNBC was abruptly cut off at around 9:15 PM.  The message displayed was: "This Video Cannot Be Played.  Sorry, MSNBC is currently unavailable.  (Error 4007)" 

 

Please explain.

New Poster

Re: MSNBC - The Rachel Maddow Show 9:15 PM

Same thing just happened to me on a live stream and I can't even get recorded episodes to work. You wouldn't perchance be on the east coast? I am and I'm wondering if it might be weather-related? Never encountered an error message in the two months I've been using the online options.

New Poster

Error # 4007 While Playing "American Horror Story " on Chrome Version 32.0.1700.107

The "Entire" error message includes all of the following text:

 

This Video Cannot Be Played

 

Sorry, American Horror Story S3|E12 "Go To *ell" is Currently Unavailable

 

(Error 45007)

 

Learn More

 

[and at bottom of play screen in small font: Primetime Video - 125026371856

 

 

This error message was preceded by a series of "starts and stops" where the video ceased playing and indicated that "there was a problem playing - please Refresh browser and then press "resume" to continue Playing".  Those attempts to "resume" **Did** work successfully, but ultimately this last message came up.

 

Explanation??

 

Austin Shelton

rdshelton@comcast.net (or better: rdougshelton@gmail.com)

 

If you have a way to include a screen shot, I can send that as well

New Poster

Re: Error 4001

about 825pm central time began recieving error 4001 codes on my windows laptop. right after watching 2.5 episodes of game of thrones. 

New Poster

Re: MSNBC - The Rachel Maddow Show 9:15 PM

i believe you refer to that as karma.  the reporting from the rm show & msnbc is errant.  how about trying another source that doesn't contradict itself so much based on who the story is about?

Frequent Visitor

Re: Error 4001

I got it too.

 

TH

New Poster

Re: Error 4001

I'm getting an error 4007 now... There must definitely be something wrong with the site...

New Poster

Online streaming

Hello I need help, because every time I try to watch movies online on my xfinity account on my laptop I get and error.

Error Code: 4007

New Poster

error message 4007;

I was trying to wath a show i have watched before and i kept getting an error message 4007. what does it mean and how do i fix it

Frequent Visitor

Now I am getting "Error 8004"

Don't make me email the CEO of Comcast again!

New Poster

Re: Error 4001 and 4007

I'm getting the same error codes when trying to play different videos...hope the issue is resolved soon!

Official Employee

Re: Error 4001 and 4007

Hi,

 

We are currently experiencing an issue with video playback. Our engineers have been notified and are currently working on resolving the problem. Thank you for your patience while we determine the cause of the issue.

 

Please use the following thread for updates.

 

http://forums.comcast.com/t5/XfinityTV-Website/Error-codes-4001-4007-4025-8006-4121/m-p/2039871/high...





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