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Error 2105

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Error 2105

Stating that i have to uninstall and reinstall  Silverlight, I have done that several times and am still getting the same error message.

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Official Employee

Re: Error 2105


e46m3 wrote:

Stating that i have to uninstall and reinstall  Silverlight, I have done that several times and am still getting the same error message.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: Error 2105

here you go cheif. let me know what you come up with.....

 

My Zip Code:Unknown

My Cable Provider:Unknown

My myDVR ManagerStatus:Unknown

My Set Top Box Names:Unknown

My Queue setup:False

Facebook Queue Syncing:False

Facebook Connect:False

My operating system:Mac - Undefined

My web browser:Safari 5 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, Like Gecko) Version/5.0.6 Safari/533.22.3

My system typeesktop Computer Or Other Device

My Move player version:071505000006

My Silverlight version:5.0.61118.0

My flash version:10.1 R102

Javascript:Enabled

Cookies:Enabled

Official Employee

Re: Error 2105


rdziff wrote:

here you go cheif. let me know what you come up with.....

 

My Zip Code:Unknown

My Cable Provider:Unknown

My myDVR ManagerStatus:Unknown

My Set Top Box Names:Unknown

My Queue setup:False

Facebook Queue Syncing:False

Facebook Connect:False

My operating system:Mac - Undefined

My web browser:Safari 5 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, Like Gecko) Version/5.0.6 Safari/533.22.3

My system typeesktop Computer Or Other Device

My Move player version:071505000006

My Silverlight version:5.0.61118.0

My flash version:10.1 R102

Javascript:Enabled

Cookies:Enabled


What video(s) are you trying to watch? I would like to test it out. Please send the URLs/links so I can further investigate.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
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Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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