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ERROR 400 !!

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ERROR 400 !!

Hello,

 

For about  month now any time I try to watch HBO videos i receive this message

 

This video cannot be played.

Sorry, this video is currently unavailable. (Error 400)

Please check back soon.

 

Can we resolve this issue?!?!

 

Thank you

Silver Problem Solver

Re: ERROR 400 !!

Hello,

Here is a couple of suggestion to try out.

1. Is it happening on all hbo videos or just a couple?

2. Are you sure you have loaded the player silverlight if so,

3. Have you tried reinstalling video player silverlight player.

http://xfinitytv.comcast.net/help/technical-support/xfinity-tv-player/#silverlight-reinstall

4. Have you tried delete your cookies and your cache files.

5. Have you tried turning off the firewall. If that does not help go to the hbo website and create a account using your comcast account and see if that works. 

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