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Dvr error message

New Poster

Dvr error message

 

Twice now, when I've tried to go into my recordings on my DVR box, i get cannot access DVR box, maybe disabled please contact Xfinity. Any ideas what's causing this? I am reluctant to contact Comcast as they keep coming out and all i get is a beat up old refurbished box from them. Which only lasts a few months if i'm lucky! 

Regular Contributor

Re: Dvr error message

It might be ne helpful to know the model numbers of the devices involved...

 

-KP

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