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Downloading to your mobile device, not enough room, RFE - Show how much space is required for download and please allow us to select our SD.

Frequent Visitor

Downloading to your mobile device, not enough room, RFE - Show how much space is required for download and please allow us to select our SD.

Hello all,

  The title says it all really! I tried downloading a soccer match to watch later. I got the "you do not have enough space on your device". At the time I had about 3gb on the phone and 18g available on the SD card.

 

The soccer match was 2 hours long and HD.

 

So if we could get a size of the download, so we can figure out space, or at least a way to dump it to the SD card that would be great!! Unless of course we can already, in which case please show me how.

 

Thanks Comcast!

Tony

Service Expert

Re: Downloading to your mobile device, not enough room, RFE - Show how much space is required for download and please allow us to select our


dj_crazy_legs wrote:

Hello all,

  The title says it all really! I tried downloading a soccer match to watch later. I got the "you do not have enough space on your device". At the time I had about 3gb on the phone and 18g available on the SD card.

 

The soccer match was 2 hours long and HD.

 

So if we could get a size of the download, so we can figure out space, or at least a way to dump it to the SD card that would be great!! Unless of course we can already, in which case please show me how.

 

Thanks Comcast!

Tony


You cannot utilize the SD card when downloading.... it must download to the SPACE available on the device itself....  


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Frequent Visitor

Re: Downloading to your mobile device, not enough room, RFE - Show how much space is required for download and please allow us to select our

I know that! Thats why I was asking for a RFE (Request for enhancement), to imporve the software to allow you to do that!

I guarantee most phones do not have enough space!

Frequent Visitor

Re: Downloading to your mobile device, not enough room, RFE - Show how much space is required for download and please allow us to select our

Anybody? Could we please get how much space is required in the message if it tells you there is not enough space, and also give us an option to choose the location?

Problem Solver

Re: Downloading to your mobile device, not enough room, RFE - Show how much space is required for...

Hi dj_crazy_legs,

 

May I ask what particular Xfinity App you are using to download the game?




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