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Downloaded shows won't play on iPad

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Downloaded shows won't play on iPad

i downloaded 10episodes of my sons favorite show to my iPad using the Xfinity TV app. When I went to play them (on the 6 hour plane ride) none of them worked. I don't get any error message, just the black screen with the station logo and the 3 dots. But it never plays.

Now that we are at our hotel, I can "stream" other episodes recorded on our DVR at home, but none of the ones I downloaded to my iPad work.

Any suggestions?
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