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Digital Cable Box

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Digital Cable Box

Green blinking digital cable box light and no service. Have three boxes power went out for a day and a half October 31, 2017 when restored two boxes are working third is not. Why?

Problem Solver

Re: Digital Cable Box

The box may have been spiked by whatever caused the power outage.

 

I would unplug that box for at least one minute. Plug it back in and allow at least 5 minutes for the box to reset get data down-loaded from Comcast.

 

Turn the box back on and hopefully it will work. Otherwise; an exchange may be in order.

Official Employee

Re: Digital Cable Box

When a DTA flashes, it either needs re-activated or there’s no signal. If you temporarily swap places between the non-working DTA and the working DTA, what happens?

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