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Different % full numbers on DVR and website?

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Frequent Visitor

Different % full numbers on DVR and website?

On my actual X1 box DVR, it says it's 49% full but when I go to https://tv.xfinity.com/recordings it says it's 92% full. Why is it different? Is my DVR really 92% full and will start deleting recordings?

Accepted Solution

Re: Different % full numbers on DVR and website?


c33j wrote:

On my actual X1 box DVR, it says it's 49% full but when I go to https://tv.xfinity.com/recordings it says it's 92% full. Why is it different? Is my DVR really 92% full and will start deleting recordings?


The Cloud DVR stores up to 60 hours of programming while the physical DVR in your set-top box holds 100+ hours.

 

You can learn more in our Cloud DVR FAQ:

https://customer.xfinity.com/help-and-support/cable-tv/x1-dvr-cloud-technology-general-faqs

 

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Official Employee

Re: Different % full numbers on DVR and website?


c33j wrote:

On my actual X1 box DVR, it says it's 49% full but when I go to https://tv.xfinity.com/recordings it says it's 92% full. Why is it different? Is my DVR really 92% full and will start deleting recordings?


The Cloud DVR stores up to 60 hours of programming while the physical DVR in your set-top box holds 100+ hours.

 

You can learn more in our Cloud DVR FAQ:

https://customer.xfinity.com/help-and-support/cable-tv/x1-dvr-cloud-technology-general-faqs

 


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Re: Different % full numbers on DVR and website?

Thanks!

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Re: Different % full numbers on DVR and website?


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