Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,441

members

1,274

online

28,966

topics

Top

Deletion of Cinemax & Showtime ONLY

New Poster

Deletion of Cinemax & Showtime ONLY

I don't want Cinemax or Showtime anymore.  How can I delete them ONLY from my

package & not loose anything else?

Silver Problem Solver

Re: Deletion of Cinemax & Showtime ONLY

What package do you have? Does it include HBO? If so, you may be able to downgrade to a package that only has one premimum channel. On the other hand, if you are on a promotional price, you may end up paying more.

Official Employee

Re: Deletion of Cinemax & Showtime ONLY

Hello siska123466, andyross is correct. If Showtime and HBO are built into your promotion or package, you would be able to drop them as you would with À la cart type setup. We can see if there is a promotion that doesn't have them built in. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 2 replies
  • 160 views
  • 0 kudos
  • 3 in conversation