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DVR recordings not showing in TV app

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DVR recordings not showing in TV app

I'm an X1 customer in West Palm Beach, FL.  I'm trying to access recorded DVR shows from my iPad, however, there is no option to view DVR recordings, just "Downloads" and "Purchases."

 

''I've seen on there's forums many people are having a similar issue.  

Problem Solver

Re: DVR recordings not showing in TV app

Have you tried any of the "Recommendations" that appear below your post? You most likely need the "Cloud DVR" rate code added to your account.

 

Xfinity TV app not showing my DVR recordings

 

DVR recordings not showing on Xfinity TV app

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