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DVR recordings don't work on PC

Frequent Visitor

DVR recordings don't work on PC

I used to be able to watch my DVR recordings on my PC, and the quality was excellent no matter where I accessed the shows.  

 

Now I can't even access my HBO recordings (I get Error 100.primetime.503-stream), my Showtime recordings are pixellated and unwatchable, and network TV recordings have tons of audio skips in them.

 

How do I fix this?  Why did it once work but now doesn't? 

Official Employee

Re: DVR recordings don't work on PC

Hi meaw, sorry for the late reply, are you still experiencing this issue?

 

Thank you


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Frequent Visitor

Re: DVR recordings don't work on PC

I was just able to watch a Showtime recording yesterday and the other recordings seem better.  I don't have any HBO recordings to test.

 

Can you let me know what might have caused the issues?  They persisted for a few weeks and I would like to know what to do if they happen again.  I want to avoid having to call customer service because it takes way too long to get anyone on the line and it's very time consuming.  Thanks.

Official Employee

Re: DVR recordings don't work on PC

Hi meaw, I am not showing any main indicators on what would cause this problem for you, but if you do have this issue in the future please feel free to send me a private message and I will gladly help troubleshoot!

 

Thank you


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Frequent Visitor

Re: DVR recordings don't work on PC

Thanks.

Official Employee

Re: DVR recordings don't work on PC

No problem at all!

 

 

[Closing thread]


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