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DVR downloads

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DVR downloads

I just got an iPad and downloaded the TV Go app.  I want to download my DVR recordings, but there is no Recordings tab and the Manage Download Devices in setting is not active. How do I sole this problem?

Accepted Solution

Re: DVR downloads


Kellina wrote:

I just got an iPad and downloaded the TV Go app.  I want to download my DVR recordings, but there is no Recordings tab and the Manage Download Devices in setting is not active. How do I sole this problem?


you need the xfinity TV app for downloading your recordings that are on the DVR. If you have not previously accepted terms of service (for example using site http://xtv.comcast.net ) then only new recordings after accepting terms of service will be on the cloud DVR and able to be downloaded.

 

The TVgo app has a filter for listings that are downloadable. hit that filter and find a listing that you can download. Note that the TVgo app from other threads appears to be soon replaced in function by the xfinity TV app. 

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Service Expert

Re: DVR downloads


Kellina wrote:

I just got an iPad and downloaded the TV Go app.  I want to download my DVR recordings, but there is no Recordings tab and the Manage Download Devices in setting is not active. How do I sole this problem?


you need the xfinity TV app for downloading your recordings that are on the DVR. If you have not previously accepted terms of service (for example using site http://xtv.comcast.net ) then only new recordings after accepting terms of service will be on the cloud DVR and able to be downloaded.

 

The TVgo app has a filter for listings that are downloadable. hit that filter and find a listing that you can download. Note that the TVgo app from other threads appears to be soon replaced in function by the xfinity TV app. 




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Re: DVR downloads

I had the wrong app! Thanks! Working now!

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