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DVR downloading

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DVR downloading

I keep seeing commercials saying that I can download my dvr'd shows to my tablet, but I cannot figure out how to do so. Help? Thanks!

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Service Expert

Re: DVR downloading


AngelaWord wrote:

I keep seeing commercials saying that I can download my dvr'd shows to my tablet, but I cannot figure out how to do so. Help? Thanks!


With the X1 platform, you would use the Xfinity TV App to download shows that are recorded to your dvr...you are not actually downloading from your dvr, but from a server @ Comcast that has a listing of your recorded shows.




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Official Employee

Re: DVR downloading


AngelaWord wrote:

I keep seeing commercials saying that I can download my dvr'd shows to my tablet, but I cannot figure out how to do so. Help? Thanks!


You have the X1 platform and you live in a market that has it. Call in to get cloud dvr rate codes added to your account. Any recordings made from that point will be accessible online/Xfinity TV app, any recordings before that point won't be.


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