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DVR Manager says sync in progress

New Poster

DVR Manager says sync in progress

I am trying to use the DVR Manager and all I get is Synch in progress. It was installed today and does it take a while to sync?

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Official Employee

Re: DVR Manager says sync in progress


frwlkr31 wrote:

I am trying to use the DVR Manager and all I get is Synch in progress. It was installed today and does it take a while to sync?


It can take up to 48 hours to fully sync. If the message still appears after 48 hours, let me know.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: DVR Manager says sync in progress

I am still only getting Sync in progress.

Official Employee

Re: DVR Manager says sync in progress


frwlkr31 wrote:

I am still only getting Sync in progress.


Our team is looking into your issue now. Someone will contact via phone within the next 72 hours. If they do not reach you, they will leave a message so please check your messages.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: DVR Manager says sync in progress

I am having the same issue.

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