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DVR Manager East Boca Raton STATUS?

Frequent Visitor

DVR Manager East Boca Raton STATUS?

Promise, promise, promise - never deliver.

What is the LATEST "promise" for DVR Manager for East Boca Raton, Florida

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Frequent Visitor

Re: DVR Manager East Boca Raton STATUS?

My comcast profile "SEES" my SA Cisco RG200 but I am still getting DVR Manager is available in your area.     However, we are unable to detect a compatible DVR in your household.

please advise.

Silver Problem Solver

Re: DVR Manager East Boca Raton STATUS?

in your market you need the anyroom dvr to get dvr manager.

Gold Problem Solver

Re: DVR Manager East Boca Raton STATUS?

This morning in http://forums.comcast.com/t5/XfinityTV-and-Equipment/New-Features-for-Scientific-Atlanta-Cisco-Cable...ComcastTeds wrote:


... all areas where we use Cisco or Scientific-Atlanta branded cable boxes are currently scheduled to get these new features during the first three months of 2013.

Of course, a few months ago it was "by the end of 2012", so who knows?

Frequent Visitor

Re: DVR Manager East Boca Raton STATUS?

DVR Manager is available in your area. However, we are
unable to detect a compatible DVR in your household.

Please refer to the FAQ or contact us at 1-800-COMCAST for assistance.

Still not working via CISCO device as promised by the REP.

PLEASE ADVISE!!!!

Official Employee

Re: DVR Manager East Boca Raton STATUS?


marcnwood wrote:

DVR Manager is available in your area. However, we are
unable to detect a compatible DVR in your household.

Please refer to the FAQ or contact us at 1-800-COMCAST for assistance.

Still not working via CISCO device as promised by the REP.

PLEASE ADVISE!!!!


Apologies for any confusion we may have caused.

 

DVR Manager is available in your area if you have AnyRoom DVR.

 

Otherwise, DVR Manager is scheduled to be available in your area on the DVR that you already have in the next 45 days. Thanks for your patience.

 

More info and schedule updates at the link below:

 

http://forums.comcast.com/t5/XfinityTV-and-Equipment/New-Features-for-Scientific-Atlanta-Cisco-Cable...

l

 


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Frequent Visitor

Re: DVR Manager East Boca Raton STATUS?

it has been 57 days since you posted it would be 45 days for my DVR to be supported by DVR manager.

If I swap devices I obviously lose anything already in my DVR's memory plus the massive inconvience of waiting in line and having all the account codes changed, pulling out the existing unit  from my entertainment console and rewiring the new one. (I asked specifically when I first picked up this unit if DVR manager was supported. I was told WITHOUT ANY DOUBT by the personnel at the COMCAST OFFICE that is WAS SUPPORTED. That was OVER 1 YEAR AGO.)

I would appreciate an update along with a $20 account credit for the continued inconvenice.

NO MORE PATIENCE,

PLEASE ADVISE!!!!!

Smiley Sad 

 

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