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DVR Disconnect


DVR Disconnect

I would truly sincerely genuinely love if somebody from Comcast would step up and suggest who to contact so I could resolve this ongoing issue.


When I use the MyDVR function on the Comcast website, the result is the following message on each and every show I program for recording:


"Your request to record has been sent.

Once we connect to your DVR, this program will be confirmed in your list and settings can then be modified."


The DVR is NEVER connected to and NEVER confirmed on my list.  If I wait until the time of the recording, nothing is recorded on the DVR unless I rescdedule the recording directly on the DVR.


The MYDVR has been a very useful and handy resource for when I'm out of town or otherwise away from the DVR.  But the actual connection between website and DVR stopped functioning about a month ago.  


COMCAST  -Do your job and support your Products, Services and Customers.




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