Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,670

members

1,431

online

36,101

topics

Top

DVR Disconnect

Contributor

DVR Disconnect

I would truly sincerely genuinely love if somebody from Comcast would step up and suggest who to contact so I could resolve this ongoing issue.

 

When I use the MyDVR function on the Comcast website, the result is the following message on each and every show I program for recording:

 

"Your request to record has been sent.

Once we connect to your DVR, this program will be confirmed in your list and settings can then be modified."

 

The DVR is NEVER connected to and NEVER confirmed on my list.  If I wait until the time of the recording, nothing is recorded on the DVR unless I rescdedule the recording directly on the DVR.

 

The MYDVR has been a very useful and handy resource for when I'm out of town or otherwise away from the DVR.  But the actual connection between website and DVR stopped functioning about a month ago.  

 

COMCAST  -Do your job and support your Products, Services and Customers.

 

Thanks,

Ben

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 250 views
  • 0 kudos
  • 1 in conversation